"Integrity is the Essence of Everthing" Buck Minister Fuller. If you want to be rich, you have to build a good reputation in business. Never collect money from people if you did not deliver the value. At the same time don't let people take advantage of you either.
I have a case where this guy attended one of our courses and later ask for his money back. Not only that, he try to instigate the class to get back their money as well. Fortunately, his course mates had benefitted from the program and had the integrity to reject him.
When I met up with him and told him that we do not have a money back policy. He claims that he took 6 companies public listed and what I taught was elementary. So I told him that since we don't have a money back policy and money should not be a problem to him (since he listed 6 companies) why not we donate the program fees to charity. He was taken aback and confessed to me that he actually needed the money for his son's medical fees. Out of compassion, we decided to refund him his money. I have seen many such characters in the market and I know they will never be rich. Remember this, the world is very small, what goes around, comes around. Your reputation will follow you wherever you go.
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