Thursday, November 3, 2011

Step 50; What can we learn from the Japanese?

I am now writing from Kobe, Japan. This is my first trip to Japan, my 2 other trips were on transit at Narita airport to the USA. I am very impressed with Japan, the Japanese culture and people.

Instead of doing sightseeing, I am doing sight-observing. I observed that most Japanese people are hard-working, friendly, helpful, honest, humble and polite. I observed that they are very meticulous and put in a lot of effort into giving you quality goods and services. The sales people in the shop are very helpful and will not try to push you into buying something. They even bow and thank you for coming even if you didn't buy anything.

While in Kyoto, I forgetfully left my handphone on one of the counters at Daimaru departmental store. I only realised that after my lunch, went back to the store and it was already at the lost and found department. On the way there, I actually did not have any doubt that I will have my phone back. The sales lady from the 6th floor actually accompanied me to the ground floor, to the lost and found department.

The services at the restaurant is also very good, they will even come out of the restaurant, bow down and thank you for coming. Honestly, I will not expect them to do that if the restaurant is too busy. The best part is that they have a no tipping culture, so you know that they are doing it out of passion and sincerity.

Although some of the prices are high in Japan compared to some countries, I feel that there is value for money, for the quality and sincerity in providing good service. They give you an unforgettable experience which make you feel good paying for it. And their packaging is first class. So if you want to make more money, you just have to add more value than is expected of you.

I was told that the number of tourists coming to Japan has dropped because of the recent Tsunami and radiation leak. I feel that this is the best time to visit Japan because you get better service and less queue. Someone told me that radiation don't cause cancer but kills cancer cells. (haha)
I walked pass a real estate company yesterday and I intend to visit them today, to find out more about the real estate prices in Kobe. I am in contact with one of my graduates from Japan, to see if we could do a Property Investment Program in Japan.